terms and conditions
Thank you for visiting VazeerOpticalHall.com !
VazeerOpticalHall is a leading In-store shopping and Online-store and source for all things eyewear. The Site is designed by us, VazeerOpticalHall (“we” and “us”), a company which provide a convenient, private, and informative shopping experience for consumers to purchase eyewear and eyewear related products — 24 hours a day, 7 days a week.
We offer a large selection of eyewear and eyewear related products, along with a wealth of information designed to help consumers make educated purchasing decisions. We want each visitor to the Site (“you” — i.e. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, enjoyable visit. That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other.
Returns & exchanges
We offer a 7-Days Fit & Style Guarantee if there is any craftmanship or product mistake then we will replace it for you but you have to inform us in under 2 days. We provide returns on all of our products during these time periods but shipping. To make a return, simply call, email, or chat with us within the stated days the shipping fees of returning will be paid by the customer. Once you have the label, we ask that you ship your glasses back to us as soon as possible to initiate your replacement.
You can only replace with the same amount frame or the higher one additional charges will be included for the higher one.
Glasses and sunglasses must be returned in their original boxes. Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions.
We guarantee the quality of our frames, lenses, and coatings. If you experience a manufacturing defect in lenses within 6 months of delivery, simply contact our support team for a free replacement label to facilitate a replacement or exchange. Our warranty does not cover the damage caused by the wear and tear of everyday use, or the damage caused by sudden force or impact.
valid prescription required
You hereby certify that you have a valid prescription for the eyeglasses that you are ordering. You represent and warrant to VazeerOpticalHall by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You further certify that you will renew your prescription in strict accordance with your eye care providers suggested regime. You understand that we will not fulfill your order unless you have a valid prescription. You hereby consent to our contacting your eye care provider, or providing a copy of your original prescription to us, if necessary, to verify your prescription information and any other necessary information.
Shipping and Payments :
Production times for prescription lenses vary in business days depending on the intricacy of the prescription and the type of lens required.
When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online.
Please keep in mind that quality assurance technicians inspect and verify each and every eyeglass order. If your eyeglasses happen to fail quality assurance, your expected delivery time will be delayed. You will be kept up-to-date of any delays via email.
When you are fitted for eyeglasses by your Eye Care Practitioner, they should provide you with a paper copy of your prescription. Keep in mind that eyeglass and contact lens prescriptions can be different, so you should ensure that you are ordering the parameters for your glasses and not for your contact lenses.
VazeerOpticalHall and other graphics, logos, and service names used on the Site by VazeerOpticalHall are the trademarks of VazeerOpticalHall. VazeerOpticalHall trademarks may not be used in connection with any third-party products or services, or in any manner that disparages or discredits VazeerOpticalHall. All other brands and names (including third-party product names) are the property of their respective owners.